Sign up before 11 December 2020 to enjoy our pre-order rate. 

Pre-order rate: USD49

Standard rate: USD159

*7% GST  on above rates is applicable for Singapore residents.

Certified Academy

HR for Non-HR Managers

A comprehensive online course for line managers who are expected to deal with people management duties

Starting on 11 December 2020
USD 49

About the course: Operational line managers and supervisors play a key role in people management matters such as recruitment and selection, staff development and retention, performance reviews, employee engagement, discipline and even termination. Managers without a HR management background often feel ill-prepared for these HR-related activities.

This on-demand online course is designed for managers and supervisors without a HR background who are directly managing teams and play an active role in relevant people management processes.

This course covers HR issues and challenges that line managers and supervisors have to address as part of their jobs. Completion of this online course will equip non-HR managers and supervisors with fundamental HR concepts and practices that would help them navigate through the intricacies of people management.

Sign up for this online course prior to its official launch on 11 September 2020 to enjoy the pre-launch rate of USD49 (before GST). Designed as a 4-module course, each module will be launched weekly from 11 September onwards. Participants will be granted a two-year access to the online course, which they can complete at their own time and convenience.

Sign up for this online course if you want to:

  • Adequately understand human capital management from the standpoint of an effective line manager
  • Learn how to more effectively attract, recruit and retain the right talent for your team
  • Maintain good and healthy employee relations
  • Manage, monitor and review employee performance

Course content

  • Over 5 hours of video recordings
  • Prepared simulation and exercises
  • Case studies and best practices that prepare you for situations you may face
  • Materials for reference and self study
  • Certificate upon completion of a post-course evaluation

Course Syllabus

Module  1

Introduction to human resource management

You will learn:

  • What is human resource management and what does its scope entail?
  • What are the challenges of human resource management?
  • How are the roles of supervisors and managers evolving in terms of their people management responsibilities?
  • An introduction to Singapore’s Employment Act and how to interpret clauses of the Act

Teaching Materials For Module 1:

  • Human resource management framework
  • Case studies on effective human resources management
Module  2

Talent recruitment, selection, onboarding and retention

You will learn:

  • To understand what is a skills inventory and how it helps you to make better management and human capital decisions
  • To identify technical and performance skills required for a job
  • To craft effective position profiles and job descriptions
  • To effectively find potential candidates, screen resumes and conduct interviews
  • Tips and techniques to onboard the new hire

Teaching Materials For Module 2:

  • Case studies on the challenges and best practices of talent attraction and retention
  • Useful checklists for recruitment and onboarding
  • Interviewing techniques you need to know
Module  3

Effective collaboration and communication with HR professionals

You will learn:

  • How human resource and line managers could  work together effectively to attract and retain talent
  • Effective coaching techniques for both HR and line managers

Teaching Materials For Module 3:

  • Case studies and exercises on working with HR for compensation management, employee L&D, employer branding and effective change management
  • Tips and techniques to overcome communication and collaboration roadblocks
Module  4

Effective ways to manage employee performance, discipline and grievances

You will learn:

  • To help employees grow through effective and cooperative performance management practices
  • Appropriate ways to handle poor employee performance
  • General principles of disciplinary and grievance processes

Teaching Materials For Module 4:

  • Exercises and case studies to better understand the performance review process
  • Checklist for the performance management process
  • Guidelines to disciplinary, grievances and termination procedures

How does this online course work?

Real-life best practices
We show real case studies, techniques and methods used by experienced specialists
Optimisation of learning
This course is based on the Know-See-Do principle. The completion of each individual module enables the quick implementation of specific activities in practice.
Practical Application
Apply what you learn to real-life situations straight away with guidance from our detailed teaching materials and video recordings.
Learn on-the-go
Materials are available 24/7 on our dedicated platform. Access your course any time, anywhere.
Certificate of completion
The certificate issued confirms the knowledge acquired by the participant and is available in a digital format for print or download.
Top expert
  • World-class knowledge
  • Quality study materials
  • Practical exercises